1. Pick your dates.
Use the date picker to select your desired rental dates and preferred delivery time. If there are conflicting times, we will get in touch to adjust accordingly. Please note we charge per calendar day.
2. Select your gear.
All our available rental and purchase items can be found under the Rental & Purchase Items tab. Feel free to contact us if you would like to mix Men's and Women's or youth sizes in a package. We'd be happy to set you up with a custom package to fit your needs.
3. Choose a delivery and return option.
- Select how you want to receive and return the gear in the "Additional Services" area at the bottom of the shopping cart.
You can mix and match delivery and return services to best fit your needs.
* Fees are charged per reservation, not per person. *
- Pick up / Return at our Shop in North Pole *Free*. (Appointment required)
Great budget friendly option for those who are renting a vehicle. When you arrive for your appointment, we will have you try on your gear to assure everything fits correctly. If needed, we will swap out sizes before you leave.
Our shop is approximately a 30- minute drive from the Fairbanks airport. When reserving your gear, it is important to select the time you will be arriving at our shop as we are open by appointment only. Pick up appointment times available between 10am - 6pm. No appointment needed for returns. You're welcome to drop your gear off at the shop any time before 11pm on your return date.
For after-hours pick up please contact us.
- Hotel Drop Off $15.
Easy and time saving option if you are confident in your sizes and staying at a hotel. Please note you must be staying at the hotel you are receiving gear at, unless otherwise approved. Your gear will be dropped off at the front desk of your hotel and held in their luggage closet before the delivery time you selected. To receive your gear, you will need to request it from the front desk. Click here to see list of hotels we can provide this service for. If something doesn't fit, we will provide a replacement within 24 hours of your request. *Subject to availability*
- Hotel Return $15.
Leave your gear with the front desk of your hotel at the end of your rental. Please have the gear returned to the front desk of your hotel by 11pm.
- Signature Service $75 (up to 4 people. Groups of 5 or more an additional fee applies)
The perfect option for those with fit concerns, Airbnb guests, and those who want the personalized service Alaska Element is known for. We will meet you at a prescheduled time at your Airbnb, or hotel lobby. We will bring your selected sizes, assist you with trying on the gear, and have extra sizes* on hand in case any of the preselected sizes don't fit properly. Please contact us with your Airbnb address to confirm it is in our delivery area. *Subject to availability
Gear will come packed in individual black duffle bags and tagged with the name gear was reserved under.
