1. Pick Your Dates
We charge per calendar day.
- Use the date picker to select your rental dates and times.
- Select the time you want to retrieve your gear, and approximate time you'll return the gear.
- If there are scheduling conflicts, we’ll contact you to adjust.
2. Select Your Gear
Browse available items under the Rental & Purchase Items tab.
- Want to mix Men’s, Women’s, or Youth sizes? No problem—contact us and we’ll create a custom package that fits your needs.
3. Choose How You Would Like to Receive & Return Gear
Fees are charged per reservation, not per person.
You can mix and match to fit your schedule.
- Select your preferred delivery and return services by expanding *Additional Services* at the bottom of the shopping cart.
🚗 Pick Up / Return at Our Shop (located in North Pole) — Free
- Great budget-friendly option if you have a vehicle.
- Appointment required for pick up. Appointments available between 10am–6pm. No appointment needed for returns—drop off any time before 11pm.
- Shop is in North Pole, about a 30-minute drive from Fairbanks airport.
- Gear fitting included—size swaps available if needed.
- After-hours pick up available upon request.
🏨 Hotel Drop Off — $15
- Convenient option if you’re staying in a hotel.
- Gear will be dropped off at the front desk and held in their luggage closet.
- Retrieve gear from the front desk anytime after the requested drop off time.
- If something doesn’t fit, we’ll deliver a replacement as soon as possible. Guaranteed within 24 hours of request (additional sizes subject to availability).
- Click the Hotels link at the bottom of the page to see the list of hotels we serve.
🏨 Hotel Return — $15
- At the end of your rental, leave the gear at the hotel front desk. We will come by and pick it up on our next rounds.
- Please have it returned by 11pm on your return date.
⭐ Signature Service Delivery — $75 (up to 4 people)
- Perfect for Airbnb guests, those with fit concerns, or anyone wanting personalized service.
- We’ll meet you at your Airbnb or hotel lobby at a scheduled time.
- Includes fitting assistance and we will have additional sizes on hand (additional sizes subject to availability).
- Groups of 5+ may require an additional fee.
What to Expect
- Gear packages come packed in individual black Alaska Element duffle bags. Smaller items will be packed in canvas Alaska Element tote bags.
- Each bag is tagged with the name on the reservation.